AIA Life cooperated with Shanghai First People's Hospital to launch the industry’s first online direct payment service for high-end medical insurance
On July 2, AIA Life Insurance Co., Ltd. (hereinafter referred to as "AIA Life") announced that it has reached an innovative cooperation on Internet medical direct payment with International Medical Care Center of Shanghai First People's Hospital (hereinafter referred to as "IMCC"). Through the industry's new service, the two parties will work together to further optimize the medical service experience in the Internet medical scene, meet the multi-level and diversified health protection needs of customers, and help customers achieve a "healthy, long-lasting, good life".
This time, AIA and IMCC have joined hands to create a new model of Internet direct payment for public hospitals, which will further enhance the medical experience of high-end medical insurance customers. AIA high-end medical insurance customers can enjoy Internet direct medical payment services if they get an initial diagnosis at IMCC of Shanghai First People's Hospital, and perform online follow-up prescriptions, inspections or examinations within two months. Customers can easily enjoy the one-stop services of video follow-up visits, online prescription of medicines, and delivery of medicines to their homes by logging in to the AIA "Love Health" official account and making an online appointment. By signing the "Internet Medical Service Direct Payment Claim Application Form" online, customers need not to pay because AIA will pay directly to the hospital after the claim is reviewed. It is an Internet medical direct payment service that opens up online and offline channels.
Zheng Xingdong, Dean of Shanghai First People’s Hospital, said: “Shanghai First People’s Hospital is a century-old hospital with a history of 157 years. Since 2020, the hospital has given full play to the service advantages of "Internet + medical treatment", relying on its physical hospital and organically combining online and offline services, to provide patients with whole-process, continuous, convenient, efficient, affordable and safe intelligent medical services. This time, together with AIA, we will create a new mode of direct payment of Internet medical services to public hospitals, and meet the multi-level and diversified needs of people for health services and protection. This is a practical project for the people."
Mr. Zhang Xiaoyu, CEO of AIA Life, said, "Guided by the value proposition of 'Whole-process Health Protection', we have accumulated rich practical experience in the field of great health in recent years by continuously innovating our products and services and working with cross-sector partners to actively develop a 'health ecosystem'. The launch of cooperation with Shanghai First People's Hospital is a new breakthrough in the mode of "insurance + medical treatment". In the future, AIA will continue to adhere to the 'customer-led business innovation' strategy and explore more possibilities of commercial insurance services to meet the differentiated protection needs of a wider range of customers."
Source: Hexun Insurance
translated by InsurView
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